In a Facebook post on March 12, 2020, the Volusia County Sheriff’s Office issued the updates regarding their response to the coronavirus COVID-19 pandemic.

The office is taking the necessary precautions to help stop the spread of the outbreak, much like other local government offices. They are also providing information on numbers to call, such as the Call a Deputy service, rather than stopping by local police stations and the Sheriff’s Office for non-emergencies. This will help to limit human-to-human contact.

For certain non-emergency calls in which no immediate threat to safety exists, and where no suspect has been identified, residents should call the previously mentioned Call a Deputy service.

Starting Monday, the sheriff’s office plans to increase the number of deputies and lines available. They will be available at all Volusia County district offices. The purpose of the service is to take police reports over the phone.  

The district phone numbers and locations are as follows:

• District 2 (DeLand and northwest Volusia):
  1706 S. Woodland Blvd., DeLand
  386-943-7866
  
  
• District 2A substation (Pierson)
  106 S. Center St., Pierson
  386-749-6906
  
  
• District 3-North (Ormond Beach/Holly Hill/Northeast Volusia)
  1435 US Hwy 1, Suite D-3, Ormond Beach
  386-323-0151
  
  
• District 3-South (New Smyrna Beach/Oak Hill/Southeast Volusia)
  101 E. Canal Street, New Smyrna Beach
  386-423-3301
  
  
• District 4 (Deltona)
  1691 Providence Blvd., Deltona
  386-860-7030
  
  
• District 6 (DeBary/Southwest Volusia)
  79 S. Charles Beall Blvd., Debary
  386-668-3830

When you call in to the hotline, you will be required to fill out a witness statement form. The form is available online here. After filling it out, you will be required to turn it in to the district office. Please note that you should wait to sign the form until you are present at the district office to turn it in.

There is also some new, special, protocol for calling in to the service with a medical issue. This will serve as a screening service for potential COVID-19 cases.

As always, for any law enforcement, fire or medical issue, you can also call in to the Communications Center via 911 or on the non-emergency line at 386-248-1777.

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